We are delighted to confirm that we will be opening the doors at our new Ponteland site on Wednesday 22nd February 2023 from 8:30am – 6:00pm.
As a reminder, the new address is located at Dobbies Garden Centre, Street House Farm, Newcastle Upon Tyne, NE20 9BT – just 1.5 miles from our current site.
Important: How the move will affect Ponteland clients
We are now busy packing boxes and will soon start to book appointments at our new site. We will be closing the doors at Abacus House for the final time at the end of Wednesday 15th February 2023. This means we will be closed for appointments from Thursday 16th to Tuesday 21st February to allow us to move everything over to the new site and settle in.
We have made arrangements with our colleagues at our main branch in Morpeth – to see any urgent and emergency cases whilst we are closed, to ensure that there is as little disruption as possible to our clients and patients, who are always our main priority.
Please call our usual number 01661 871570 which will be diverted To Morpeth.
Alnorthumbria Morpeth, Fairmoor, Morpeth, Northumberland, NE61 3JN
More Great News!
We are taking our phone number with us: 01661 871570
Opening Hours
We are pleased to confirm that our opening hours at our new practice will be:
Monday – Friday: 8.30am – 6.00pm
Saturday: 8.30am – 12pm
Out of Hours Emergency Services
We are pleased to confirm there is no change to our current out of hours emergency service.
Our new site will work closely and complement the range of services already offered by our branches in Alnwick, Amble, Morpeth, Rothbury and Wooler.
Services and Facilities
This much larger site will offer you and your pets a range of services and facilities in a modern environment whilst maintaining a warm and friendly feel. Located adjacent to Dobbies with our own entrance door the site has ample on-site parking and disabled access.
The site will enable us to grow the surgery to include:
- four consulting rooms – allowing a greater availability of appointments
- a large and modern operating theatre with the latest veterinary equipment
- spacious reception with separate waiting areas for cats and dogs
- separate dog and cat hospital wards – keeping stress to a minimum for your pets
- walk-in kennels for large breeds
- separate dental suite
- in-house laboratory and digital x-ray facilities
- isolation ward for very sick pets
New Look – Same Friendly Faces
While we will have a fantastic modern interior, we are delighted to confirm that the same familiar, warm and friendly faces you know so well – as well as amazing new additions to the team – will still be inside to greet you!
Make a Day of it
Thanks to our new location, you will also be able to enjoy all the fantastic facilities on offer at dog-friendly Dobbies Garden Centre.
In addition to plants, houseplants, everything you need for your garden, and a foodhall, Dobbies offers a great range of pet products including pet food, healthcare, toys and accessories. The restaurant has a dog-friendly area as well as you can treat yourself to a tasty breakfast, lunch or afternoon tea as part of your visit.
We are passionate about giving you the best customer service and clinical care for your pets and this move will enable us to do both.
Up until we close at the end of Wednesday 15th February, our services and opening hours remain the same at our current surgery. If you have any concerns about the health of your pet, or you would like to arrange a pre-booked appointment for your pet, please call us: 01661 871570.
Please call to book an appointment before attending the practice. This includes for the collection of flea and worming treatment, other medication and food.
We will be organising an open day very soon!